Contact information
Contact Policy
At Premium Airconditioning, we value open communication and are committed to providing exceptional customer support. Whether you have questions about our products, need assistance with an order, or require expert advice, our team is here to help.
Contact Information
General Enquiries
• Email: sales@premiumair.co.za
• Phone: Juan – 074 078 1785
Online Enquiries
• For all online orders, product queries, or website support, please contact:
• Juan – 074 078 1785
Branch Locations
Pretoria (Head Office)
• Address: 234 Fountain Road, Silverton, Pretoria, 0184
• Email: silverton@premiumair.co.za
• Phone: +27 12 804 5520
Polokwane
• Address: 35 19th Street, Polokwane
• Email: polokwane@premiumair.co.za
• Phone: +27 15 493 1600
Durban (Ballito)
• Address: Unit 8, Jack Smith Rd, Dolphin Coast, Ballito
• Email: ballito@premiumair.co.za
• Phone: +27 32 492 0408
Johannesburg (Eastrand)
• Address: 83 Atlas Road, Anderbolt
• Email: eastrand@premiumair.co.za
• Phone: +27 10 495 6302
Cape Town
• Address: Unit A5, Spearhead Business Park, Montague Drive, Montague Gardens
• Email: capetown@premiumair.co.za
• Phone: +27 21 285 0348
Response Time
We aim to respond to all enquiries within 1 business day. For urgent matters, please contact us by phone for faster assistance.
Business Hours
• Monday to Friday: 8:00 AM – 5:00 PM
• Saturday: 8:00 AM – 1:00 PM
• Sunday and Public Holidays: Closed
We are dedicated to ensuring your experience with Premium Airconditioning is seamless and efficient. If you have any questions or need further assistance, don’t hesitate to reach out to us.

