The all-in-one platform for LG-certified installers, contractors and service partners across Southern Africa.
Premium Airconditioning, in partnership with LG South Africa, introduces LG Air — a powerful mobile platform designed to simplify the way air conditioning professionals manage installations, warranties, service records and spare parts.
From installation registration to service tracking and parts ordering, LG Air gives installers the tools they need to operate more efficiently while ensuring every LG installation is properly recorded and supported.
Built for Air Conditioning Professionals
The LG Air App is designed specifically for professionals working with LG air conditioning systems. The platform helps streamline installation documentation, simplify warranty activation and provide easy access to service tools, spare parts and maintenance tracking.
Every unit installed can now be properly registered and tracked, ensuring improved accountability, faster support and better long-term service management.
Key Features
Augmented Reality Unit Preview
Use advanced AR technology to virtually place LG air conditioning units on walls. This allows installers and clients to visualise the final installation before work begins.
Installation Registration & Warranty Activation
Register each installation with full customer and product details. This automatically activates the extended LG warranty while creating a complete service record for the unit.
Service Tracking & Maintenance Alerts
Track every installed unit and receive reminders when maintenance or servicing is due. This helps technicians maintain long-term customer relationships and ensure systems operate at peak performance.
Genuine LG Spare Parts Ordering
Order genuine LG spare parts directly through Premium Airconditioning from within the app, simplifying the support process when repairs are required.
Technician & Installation Accountability
Assign installations to specific technicians or teams so every project has a clear service history and accountability.
Secure Digital Recordkeeping
Maintain organised digital records of all installations and service history, accessible anytime from your mobile device.
Spare Parts Requests
Submit spares requests quickly and easily with photos, model numbers and job details to ensure faster and more accurate processing.
Powered by Premium Airconditioning & LG South Africa
Premium Airconditioning is proud to partner with LG South Africa in launching the LG Air platform to the Southern African market. The goal is simple — provide installers with the tools they need to deliver better service, maintain accurate records and access genuine LG support more efficiently.
