Privacy Policy for LG Air SA

Privacy Policy for LG Air SA operated by Premium AirConditioning Pty Ltd.

Last Updated: February 17, 2026

1. Introduction

Welcome to LG Air SA. We value your privacy and are committed to protecting your personal data.

This Privacy Policy outlines how we collect, use, and safeguard your information when you use our

mobile application.

2. Information We Collect

To provide you with our services, we collect the following personal information:

• Name

• Email Address

• Telephone Number

• Company Name

• Province

3. How We Use Your Information

We use the collected data for the following purposes:

• To identify and communicate with users.

• To provide support and services related to LG Air products.

• To manage business-to-business relationships and service delivery.

• To comply with legal and regulatory obligations.

4. Data Retention and Deletion

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy.

User Right to Deletion: You have the right to request the deletion of your personal data at any

time.

• In-App Request: You can request data deletion directly within the LG Air SA app settings.

• Processing Time: Once a request is received, we will purge all associated data from our

active systems within 48 hours.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized

access, alteration, or disclosure. However, please note that no method of electronic transmission or

storage is 100% secure.6. Third-Party Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except as

required by law or to provide the specific services requested through the app.

7. Compliance (POPIA)

As a South African-based entity, we process all personal information in accordance with the

Protection of Personal Information Act (POPIA).

8. Contact Us

If you have any questions regarding this Privacy Policy or your data, please contact us at:

sales@premiumair.co.za